Groundwork, before your General Manager arrives.

The decisions that are hardest to reverse are made in the months when nobody is appointed to make them.We make them with you, remotely, and hand the result to the General Manager who has to live with it.

What this is

A fixed engagement, not an open-ended retainer. We prepare the first phase of your pre-opening — the budget, the manning, the critical path and the long-lead specifications — using the same framework the platform runs on.

Why it exists

Most owners face a choice between a Director of Operations already covering a portfolio, a project manager who comes from construction, and appointing a specialist for the period. This is the third option, without the cost of a full-time hire.

What you receive.

Every item is prepared to your property, your brand and your opening date, then handed over inside the platform.

The numbers
  • Pre-opening budget: manning, IT, FF&E, OSE and other expenses
  • Manning guide and organisation structure, by department
  • Salary scales and package structure for the market
  • Critical path baseline from today to opening day
The long-lead decisions
  • IT systems architecture and procurement plan
  • FF&E and OSE specification framework
  • Signage and brand alignment checklist
  • F&B concepts, back of house, kitchen and HACCP design review
  • Key recruitment plan and timeline

How it runs.

01

Scope

A call to establish the property, the brand and its standards, the target opening date, the market and what has already been decided.

02

We prepare

We build the deliverables remotely against the framework, and come back to you where a decision is yours rather than ours.

03

Review

One round of revisions with you and the owner, so the numbers presented are the numbers everyone has agreed.

04

Handover

Everything lands in your workspace on the platform. Your General Manager starts from a populated plan, with the reasoning visible, instead of reconstructing it from other people’s inboxes.

What it costs.

A fixed fee for a fixed list of deliverables, quoted once we know the property.Size, segment, brand requirements and how much has already been decided are what move it.The fee includes the property’s first twelve months on Single Property, so your General Manager picks up a workspace that is already running.

Tell us about the property

Enough to scope it: what it is, where it is, and when it opens. We reply personally, usually within a day.

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